Behavioural intelligence
A leading UK law firm needed a clearer, more scalable way to assess eligibility, verify clients, and submit cases with confidence. Manual checks, fragmented data, and inconsistent evidence slowed down progress and created operational bottlenecks.
By adopting Boshhh Group’s behavioural intelligence, the firm re-engineered its workflow, achieving faster reviews, stronger case files, and greater accuracy across every claim.
The challenge
Legal teams were spending hours collecting documents, reviewing bank statements, and manually assessing affordability and financial conduct. This introduced risk and made throughput unpredictable.
Submissions often required rework due to inconsistent formatting, unclear financial evidence, or missing information, slowing responses from lenders and the Financial Ombudsman Service.
The solution
The firm deployed Boshhh Group’s intelligence engine to automate financial assessments and replace manual checks with structured, behaviour-driven insight.
Using real transaction data, the platform provided:
Clear income signals
Categorised spending patterns
Indicators of financial stress
Behavioural markers linked to eligibility and case strength
This gave advisors the clarity they needed instantly, not after hours of manual review.
Proven impact
With behavioural intelligence embedded, the firm achieved:
54% faster assessments, speeding up eligibility and affordability reviews.
41% better accuracy, clearer signals improved decision quality and reduced errors.
67% reduction in processing time, automated workflows removed paperwork and manual checks.
These improvements allowed the firm to progress more cases, deliver stronger evidence, and respond faster to client demand.
Raising Legal Standards
With behavioural intelligence at the centre of its workflow, the firm now onboards clients faster, prepares cleaner case files, and maintains higher accuracy, all with significantly less manual effort.
This is modern legal operations:
clearer evidence, faster timelines, and scalable decision-making.
Behavioural intelligence
A leading UK law firm needed a clearer, more scalable way to assess eligibility, verify clients, and submit cases with confidence. Manual checks, fragmented data, and inconsistent evidence slowed down progress and created operational bottlenecks.
By adopting Boshhh Group’s behavioural intelligence, the firm re-engineered its workflow, achieving faster reviews, stronger case files, and greater accuracy across every claim.
The challenge
Legal teams were spending hours collecting documents, reviewing bank statements, and manually assessing affordability and financial conduct. This introduced risk and made throughput unpredictable.
Submissions often required rework due to inconsistent formatting, unclear financial evidence, or missing information, slowing responses from lenders and the Financial Ombudsman Service.
The solution
The firm deployed Boshhh Group’s intelligence engine to automate financial assessments and replace manual checks with structured, behaviour-driven insight.
Using real transaction data, the platform provided:
Clear income signals
Categorised spending patterns
Indicators of financial stress
Behavioural markers linked to eligibility and case strength
This gave advisors the clarity they needed instantly, not after hours of manual review.
Proven impact
With behavioural intelligence embedded, the firm achieved:
54% faster assessments, speeding up eligibility and affordability reviews.
41% better accuracy, clearer signals improved decision quality and reduced errors.
67% reduction in processing time, automated workflows removed paperwork and manual checks.
These improvements allowed the firm to progress more cases, deliver stronger evidence, and respond faster to client demand.
Raising Legal Standards
With behavioural intelligence at the centre of its workflow, the firm now onboards clients faster, prepares cleaner case files, and maintains higher accuracy, all with significantly less manual effort.
This is modern legal operations:
clearer evidence, faster timelines, and scalable decision-making.
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